Terms & Conditions
For bookings made on our website ( www.thelittlebarn.co.uk )
When a booking request is submitted to us using our online reservation system, you will automatically receive a booking summary from us. This will be sent to the email address you provided in the booking form.
Please be aware this does not form a contract, and that the contract is only formed once we have conﬁrmed your booking to you either by email or by post.
You will be required to pay 50% of the total amount due at this stage to conﬁrm your booking, the remaining 50% is due 4 weeks prior to your arrival date.
Bookings made by email or direct messages.
If your booking is made directly by email or a messaging app and once a 50% deposit has been received then your booking is conﬁrmed, your balance is due 4 weeks prior to your arrival date.
For all Bookings : We ask for a £50 refundable damage deposit, this is to cover exceptional cleaning charges and/or any damage of any item within the property. Once the property has been checked and if there is no damage the amount will be returned. This will be no longer than a week after the departure date. You will need to provide bank details for the refund.
If your reservation is made less than 3 weeks prior to the arrival date, then we ask for the total amount to be paid in full at this time.
Conditions of booking
The property is strictly non smoking.
No Dogs are permitted in the property.
You agree to take good care of the property for the duration of your stay and to leave it in a clean and tidy condition when you depart.
Any damage or breakages should be reported as soon as possible.
Please ensure you inform us of any issues with water, electricity or any aspect of the property as soon as possible.
We reserve the right to cancel any bookings where payment, either the deposit or ﬁnal balance has not been received at the requested times.
In the event we have to cancel your booking you will be offered alternative dates or given a full refund.
For peace of mind we strongly advise you to purchase Holiday Cancellation Insurance.
If for any reason you need to cancel a booking, and it cannot be moved to an alternative date then please let us know in writing as soon as possible.
Your initial deposit will be non refundable and depending on whether a ﬁnal payment was made and the timescales of the cancellation, we may make a discretionary payment.
Covid-19 Policy ( updated June 2020 )
During these unprecedented times, we feel it is only fair to slightly relax our booking conditions.
For any bookings made for stays up until the 31st December 2020 we will still ask for a 50% deposit and then the full amount 4 weeks prior, however should you not be able to stay due to Government restrictions then you will be entitled to a full refund.
Guests are advised to seek a Covid-19 test immediately should they have any of the recognised symptoms of Coronavirus and to return home wherever possible. Should any guest have no option but to stay in the property, they will be liable for all additional costs of their stay.
We have been awarded the “Good to Go” Industry Standard for Covid-19 which gives you peace of mind that we have taken all reasonable precautions for your stay, a risk assessment is available should you require any more detail.
Please feel free to contact us before you make a booking should you have any concerns you would like to discuss.